Refund policy

Last Updated: 12/26/2025

No Returns, Only Exchanges

• We do not accept returns unless the item is damaged or misprinted in transit. Exchanges are available only for issues with the product, such as incorrect sizing or defects.

Damaged or Defective Items

• If your order arrives damaged or defective, we will gladly send a replacement. Please contact us within 7 days of delivery with photos of the issue. A replacement will be shipped at no additional cost.

Return Shipping Costs

• For exchanges due to sizing or preference, the customer is responsible for return shipping.
• For damaged or defective items, we cover shipping for the replacement.

Conditions for Exchanges

• Item must be unused, in original condition, and in original packaging.
• Exchanges must be requested within 7 days of delivery.
• Items delivered to an incorrect address due to customer error are not eligible.

Non-Returnable Items

• All custom-made items (including personalized or made-to-order apparel) are non-returnable, except for defects or damage.

Incorrect Address / Lost Packages

• Customers are responsible for providing the correct shipping address.
• Packages lost due to customer error are the customer’s responsibility.
• If a package is lost due to a carrier issue, we will work to resolve it and may offer a replacement or store credit.

Replacement Limitations

• Replacements are limited to one per order.
• If the replacement is also defective, we will assess the situation and may offer a refund or store credit.

Photos of Damaged Items

• Multiple photos from different angles, including packaging, are required to process claims.

Restocking Fee

• A restocking fee may apply in certain situations to cover administrative costs.

Out of Stock Items for Exchanges
If the requested item is out of stock, we will offer store credit or an alternative item of equal value.

Fraud Prevention
We reserve the right to refuse exchanges if we suspect fraud or abuse of our policy.